Shipping Schedule

Howdy Friends, Our farm will indeed continue to be in operation and we are shipping fish and livestock as usual! Pet trade is considered essential as we provide food, meds, etc.  We have been extremely busy processing orders as many customers are staying at home finding solace and entertainment through their fish. Not only does buying toilet paper help people cope, but so are our beloved hobbies that we’ve all been to busy to work on. We see a lot of price gouging going on out there and we’re not doing that. Quite the opposite. Our farm isn’t ran by “wheeler-dealers” we’re just hard working American farmers that want to supply our beautiful livestock to everyone that finds us. So, we are offering a special coupon code that will take an additional 15% off your order to help reduce your overall costs. code: IMPROVE. Sign up for our newsletter to stay informed and get future offers from us. here’s a link http://oi.vresp.com/?fid=260ab72710

Our farm is in a very rural part of the low desert in Arizona that is NOT and never has been open to the public ever, as we are not a retail petshop. This is our family’s private wholesale farm and sanctuary, we lead a pretty secluded life out here, shopping online like yourselves for the majority of goods. We haven’t had a single vacation in over 16 years! We are dedicated and loyal to our farm. For the weeks to come, only our family that lives on the property will be caring for animals and shipping orders. As a responsible precaution, employees that do not live here will be working remotely from their homes until we are more informed about Coronavirus so we can all do our part to prevent the spread. We have always practiced great care with cleanliness using real soap to wash our hands always. This isnt anything new. It is and always has been a top priority to keep any livestock healthy. We have used beneficial microbial bacteria in all of our tanks and pools and water troughs for our livestock to combat protozoa naturally since the mid 90s. Our family will continue to be pro-active and operate this farm with integrity and great care as usual. The intelligent scholars & scientists of the world will come up w a cure in the hours and days to come. In the meantime, wash your hands thoroughly with soap, clean your cell phones w alcohol (let air dry for 90 seconds), be smart about close contact w others. We will get through this if we are all smart in how we interact. Sending love and happiness to everyone that has supported us over the past 32 years. Stay calm. Love one another. Enjoy your fish! We’ll ship you awesome specimens according to the schedule below! Thank you
Pete & Jamie Yunger Owners

AzGardens.com
Shipping aquatic happiness from our family to yours since 1987

WAITING ON YOUR DELIVERY? This should help….

The Farm Process

HOW IT WORKS AFTER YOU PLACE YOUR ORDER: We are an aquatic family-owned farm proudly in business since 1987. We operate and manage our facilities 7 days a week only with good intent and good faith. We aren’t “wheeler-dealers”, we are just farmers that work hard to produce quality livestock. We are in the business of selling and shipping LIVE AQUATIC PLANTS AND LIVESTOCK to our customer’s door each and every week.  Unlike items that are packaged/shipped by robots such as clothing or electronics, it is very important to recognize that perishable commodities are hand-collected each week by our caring staff. This process takes several days and great care, thought and experience. Collected animals are then moved to our husbandry building where they have a few days to naturally purge their intestines of waste before they embark on their journey to your door. If we skip this important step, the animals could create waste in the bag, resulting in an expired fish from it’s own ammonia poisoning.

We are a farm, not a petstore.  If you need your fish immediately, or want to see your fish in person, you need to go to a pet store in person to make your purchase. If you want to trust our skilled collection and bagging process that we continually improve since 1987, then just know we will send you quality fish! We are proud of what we bag and ship to you.  We promise we will not hold your fish hostage! If there is a delay, please be patient. We will get your order to you! A farm this large can have inventory changes hourly, but we’ve been around long enough, and we know what we need to produce to keep everyone happy. The majority of the livestock at this farm is regularly in stock and almost always available! Mother Nature can delay things from time to time, please understand this.  We work hard here every single day with no vacations. Farms can’t take them. So please know that this is our life and any orders that we get are being handled with the utmost care, and integrity like no other! 

TRANSIT TIME:  Most orders are shipped within 7 days of our farm getting your order. We will generally ship via the method you chose at checkout when your order ships.  Delivery times are only approximate and not guaranteed by the USPS for perishable or live goods, however, if you choose our FASTEST! Shipping method, you WILL get our LIVE ARRIVAL guarantee regardless of when it is delivered!  In the unfortunate even that you have a loss: Simply report your losses within 4 hours of delivery by using our LOSS REPORTING FORM. (Restrictions apply such as a party not being home to receive package and creates a multiple attempt delay w delivery, this would void our live warranty)  We ship livestock orders to pet stores and zoos abroad to places like Barbados, Guam, Trinidad & Tabagp & more each week handling 8 to 10 days transit w minimal losses. Here in the US, our shipments are about 1 to 3 days transit time from the day they leave the farm until you get your package. Our goal each week is to ship every customer’s order out as soon as possible, however, the work that goes into your order from collection to shipment day is explained here. You just cannot rush this process. Good things take time, so please know we care, we want your livestock to show up healthy and alive! We are a family-owned farm, and we only operate on the basis of Good Faith, Integrity and Old-Fashioned values. Wednesdays are a typical SHIP DAY for most perishable orders. Please refer to our schedule below based on when your order was placed. Our typical turnaround time is about 1 week depending on the day you order it. Remember, we don’t manufacture fish or plants, so there may be a periodic wait from time to time. We of course do not control mother nature or the weather, so if there are delays, we apologize. We offer a live arrival guarantee policy for over 30 years as long as you choose our fastest ship option. PLEASE check your Spam, Trash, or Deleted files folder for your tracking number email from our Shipping Dept as our emails tend to get sent there. If no email,  then please rest assured that your order is being worked on and it will likely get shipped the following week.

Our Shipping Days

If you placed your order by Monday at 10am Arizona MST, your order will generally ship out the same week according to the schedule below (pending availability & weather):

We ship these items select days only

S

M

T

W

Th

F

Sa

Orders w/ Plants only      
X

 X

   
Orders w/ Plants & Animals      
X

 X

   
Orders with Animals only     

 

X

 X

   
Non-Perishable or Dry Goods Orders     

X

X

X

    

FOR BETTER FILL RATES, PLACE YOUR ORDER EARLY!   The sooner you place your order, the sooner it will ship! We collect plants each & every weekend including Sunday, it really helps us when orders are placed early.  Fish orders placed to us by Thurs or Fridays have a better chance of getting shipped the following week because we have the time over the weekend to collect your livestock.  

Emailed tracking numbers: Please note that you will get an email from our shipping carrier (USPS) when your order ships according to the above schedule. Please check your deleted files folder for our emailed tracking info, as our tracking emails tend to get sent there at times. We cannot print a shipping label without a valid recipient email address being provided. Some orders may be slightly delayed (usually no more than a week) due to stock not being quite ready to ship.  This is a farm ran by humans that care about delivering you an awesome box of happiness. We work very hard to make sure that your order will get filled according to the above schedule, but we don’t manufacture plastic fish, plants or shrimp, they must be grown and there can be an occasional wait. Thank you everyone! 

Holidays that land on our regular shipping day: Our Farm does not go on vacation ever, however, our company recognizes 4 National Holidays: Thanksgiving, Christmas, New Year’s Day, & 4th of July only. If a National Holiday lands in the middle  of a week, we will generally push all LIVE shipments to the following week so livestock doesn’t get stuck in the rush.

The holidays historically have shipping delays due to the excessive holiday travel which can delay shipments, so we usually skip shipping perishable items only during Thanksgiving week, Christmas week, New Years week, & 4th of July week so that your livestock will be safe from these delays.  We resume all regular scheduled shipping immediately after the holidays. Please be understanding that holiday shipping issues are not in our control.  Thank you!