AZGardens.com Shipping Schedule:

Farm-direct aquatic life, shipped to your door with care since 1987

Every order you place with us deserves careful handling. Our family’s farm has spent nearly four decades perfecting a process that keeps livestock & plants healthy and ensures it arrives safely to your door. This page explains how our schedule works and what you can expect when ordering from us.

Shipping Schedule

We ship most orders on Tuesdays and Wednesdays, occasionally on a Thursday, but shipping on these days reduces the risk of weekend delays.

Most orders leave the farm within 1 week of being placed. You’ll receive a tracking email when your shipment is on the way (check your Spam/Junk folders if you don’t see it).

Our Process

• Family-run since 1987 – We’ve been raising and shipping live aquatic plants and livestock for nearly four decades. This isn’t a side business — it’s our life’s work, and our farm operates 7 days a week.
• Hand-collected livestock – Every fish, snail, shrimp, and plant is collected by hand. Each specimen is bagged and tied with care — fish are always double bagged to ensure safety.
• Purging for safe travel – After collection, animals are placed in our husbandry building for a short resting period. During this time, they naturally purge their intestines of waste. This step is critical: without it, waste in the shipping bag could turn into harmful ammonia and put the animal at risk.
• Fresh & Healthy – Orders are prepared fresh, specifically for your shipment, and packed with TLC which means your livestock leaves the farm in the best possible condition.

This careful process takes several days, but it’s the reason customers receive healthier, stronger livestock — and why institutions like zoos, botanical gardens, and schools continue to trust us year after year.

Timing & Patience

Because we’re working with live organisms, shipping isn’t instant. Each order is prepared carefully, and sometimes nature, weather, or stock cycles can cause short delays. Our commitment is to ship as quickly as possible while keeping livestock health the top priority.

Live Arrival Guarantee

• Guaranteed when you select our fastest Expressmail shipping option at checkout.
• If there is a loss, report it within 4 hours of delivery with photos sent to info@azgardens.com.
• We provide a one-time credit toward your next order (no cash refunds).More details at the Reporting Losses link located at the bottom of every page.

Holidays & Weather

• We do not ship on USPS holidays (Thanksgiving, Christmas, New Year’s Day, Juneteenth, July 4th).
• If a holiday falls mid-week, live shipments move to the following week to prevent delays.
• Severe weather conditions may also shift schedules to protect livestock.

Our Promise

Since 1987, our family has shipped aquatic life across the U.S. with the same philosophy: handle every order with integrity, treat livestock with respect, and deliver healthy, thriving specimens to our customers.

Thank you for choosing AZGardens.com and trusting our farm with your project!